Terms of Service

1. Acceptance of Terms

By accessing and using Snap Learn ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Snap Learn is a learning management system (LMS) and knowledge tool that provides:

• Online courses and educational content
• Knowledge base and wiki documentation
• User progress tracking and analytics
• Collaborative learning features
• Assessment and evaluation tools

3. User Accounts

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your password and account credentials
• Accept all responsibility for activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in any activity that is harmful to the Service or other users.

4. User Content

4.1 Your Content

You retain ownership of any content you submit, post, or display on the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content for the purpose of operating and improving the Service.

4.2 Content Restrictions

You agree not to submit content that:

• Violates any laws or regulations
• Infringes on intellectual property rights
• Contains malware or harmful code
• Is defamatory, obscene, or offensive
• Violates the privacy of others
• Contains spam or unauthorized advertising

5. Intellectual Property

All content provided by Snap Learn, including courses, lessons, documentation, and software, is protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Reverse engineer or decompile the software
• Remove or alter any copyright notices
• Use our trademarks without authorization

6. Subscription and Payments

6.1 Paid Services

Certain features require a paid subscription. By subscribing, you agree to:

• Pay all applicable fees and charges
• Provide accurate billing information
• Accept automatic renewal unless cancelled

6.2 Refunds

Refund requests are handled on a case-by-case basis. Contact support within 14 days of purchase for refund consideration.

6.3 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.

7. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to systems
• Harvest or collect user information
• Impersonate others or misrepresent your affiliation
• Use automated tools to access the Service without permission

8. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. We are committed to protecting your personal data in accordance with applicable privacy laws.

9. Disclaimers and Limitations of Liability

9.1 Service "As Is"

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9.2 Limitation of Liability

To the maximum extent permitted by law, Snap Learn shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless Snap Learn and its affiliates from any claims, damages, losses, or expenses arising from your use of the Service or violation of these terms.

11. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the modified terms.

12. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users or the Service.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Snap Learn operates, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these terms or your use of the Service shall be resolved through binding arbitration, except where prohibited by law.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@snaplytic.com